Three steps, in order. You can stop after any one of them.
Every phase produces something you own and can use on its own. That is deliberate. An engagement that only pays off at the end is one you cannot get out of.
01 · Diagnose
Name the real failure
Three weeks, fixed fee. We review the files and registers you use now, interview the person who keeps them and the person who uses the reports, and examine the real data. You receive every defect found in your own numbers, and a scoped build specification that is yours to keep.
What it involves
- A review of the files and registers you use now
- Two interviews: the person who keeps the records and the person who uses the reports
- An examination of the real data, including the spreadsheets nobody mentions
- Findings and a scoped build specification, written for you
02 · Build
Fixed scope, fixed price
A working system on your own tools, running on your real data rather than a sample. Scope, price and acceptance criteria are agreed in writing before work begins, and overruns inside the scope are ours.
What it involves
- A working system on your own tools, running on your real data
- Scope, price and acceptance criteria agreed in writing before work begins
- Roles, approvals and capture that match how your sites actually work
- Written acceptance from you before the build is complete
03 · Support
Keep it working
A monthly retainer after you have accepted the build: up to five hours of fixes, changes and support on the delivered system. Offered only after acceptance, and never bundled into the build price.
What it involves
- Fixes, changes and support on the delivered system
- Up to five hours a month, planned rather than ad hoc
- Work beyond five hours quoted before it starts
- Offered only after acceptance, never bundled into the build price
Ninety minutes. A straight answer about what is actually holding you back.
No charge, no deck, no obligation to engage us afterwards.